EVERY SMILE IS WONDERFUL!

PATIENTS

EVERY SMILE COUNTS!

EVERY SMILE IS WONDERFUL!

EVERY SMILE IS WONDERFUL!

PATIENTS

EVERY SMILE COUNTS!

EVERY SMILE IS WONDERFUL!

FORMS

We want every visit to be a great experience, which is one reason we are so committed to personalized care and why we have invested in a number of today’s most up-to-date tools.  If you wish, complete your forms before you arrive for an even more streamlined visit.

If you are a new patient to our office, please click the first link below to complete your forms before you arrive:

New Patient Forms
Registration
Medical History
Medical History: Surgical Supplemental
Office Agreement

If you have any trouble completing our forms, or if you have questions about them, don’t hesitate to let us know

ONLINE PAYMENT FOR PATIENTS

FINANCE OPTIONS

We accept cash, personal checks, money orders, and most major credit cards. We also accept most insurance plans. In addition, we also have arrangements with a third party payment plan and in some cases we can make in-office financial payment plan arrangements. In general payment is expected at the time services are performed. Feel free to contact our office if your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

We are in-network withmany insurance plans and will file claims on your behalf, saving you the time and hassle.Our knowledgeable benefit coordinators can help you maximize your dental benefits and minimize your out-of-pocket cost. We will tell you what your insurance plan will pay for and offer options for taking care of any remaining balance.We accept payment from most PPO and indemnity plans.

We accept all major credit cards, ATM cards, cash, and personal checks. For our patients’ convenience, we have arranged a payment plan through a third party, which helps our patients receive their treatment in a timely manner.

We offer Care Credit. Care Credit offers a way for people to finance dental treatment. They have many plans that offer no interest for as long as a year. They can issue you a card which can be used like a credit card.

We offer Care Credit. Care Credit offers a way for people to finance dental treatment. They have many plans that offer no interest for as long as a year. They can issue you a card which can be used like a credit card.

Please call our office to make an appointment and we will answer any questions you may have.

INSURANCE

We accept and honor most dental insurance plans. The following are just a few of the dental insurance carriers we’re providers for :

Even if we are not in your network, we are more than willing to file a claim with your insurance provider. We truly want our patients to get the most from their insurance benefits and will gladly do what we can to help you.

Please call our office for more details at: 310-326-3657

Frequently Ask Questions

INSURANCE FAQ

DENTAL INSURANCE CAN BE CONFUSING AND INTIMIDATING GIVE US A CALL AND LET US HELP NAVIGATE YOUR WAY TO MAXIMIZE YOUR DENTAL BENEFITS.

Maintaining good oral health and preventing dental problems before they happen are important to staying healthy. Dental insurance helps you manage the cost of dental care so you can maintain your overall good health. Most dental insurance covers preventive care, which includes regular checkups by your dentist, and may also cover care for cavities, implants or getting a tooth knocked out.

Dental insurance works a lot like health insurance. Each month you pay a premium (a set dollar amount) and when you visit the dentist, you may be responsible to pay a co-pay, if your plan includes co-pays. The dentist’s office will bill the insurance company directly for your care. Most preventive care visits, which often cover checkups and cleanings, are covered under your dental insurance plan. Your insurance company will pay the dentist directly for your preventive care visits while you are only responsible for your co-pay, if your plan includes co-pays.

If you have a dental procedure that is not considered preventive care, the dentist’s office will send your insurance company a bill and, depending on your plan, your dental provider will bill you for the portion of the procedure your insurance company did not cover. You can find which procedures are covered by reviewing your plan details.

Treatment that is recommended by a dentist, is listed on the fee schedule, and accepted under the terms of your group’s plan.

Dental insurance from a preferred provider organization (PPO) means that you can choose any dentist, in- or out-of-network, and you don’t need a referral. You also have the flexibility to visit dentists and specialists outside of your network, but at a higher cost.

With this type of plan, you have the freedom to visit any dentist. The providers of indemnity dental insurance (also known as “carriers”) only make pay for work after they receive and review the dentist’s bill.  Those who subscribe to this type of plan (members or patients) must pay for work in full and then submit a claim to the carrier to be repaid. The payments may be made to the plan member or to the dentist.   Thus, those with indemnity plans pay more out of pocket. On the other hand, compared to managed care plans, they have a broader choice of dentists to work with.

Discount dental plans (DDPs) or “discount dental cards” are not insurance. However, they help consumers save on dental care costs. Members make monthly or annual payments and may receive unlimited dental care services at discount prices based on a fee schedule. Services are provided by dentists who participate in the plan’s dental network.

Dental insurance from a Health Maintenance Organization (HMO) comes at a lower cost, but does not cover all procedures and requires that you only visit dentists and specialists that are in-network. Dental HMO plans also commonly include co-pays.

Today, kids and adults both need braces. If you or a family member needs orthodontic care, or will need it in the future, it’s smart to look for a dental insurance plan with orthodontic benefits in order to manage those costs. Different dental insurance plans offer different discounts on the cost of braces and other devices, so be sure to read carefully through the benefits offered in each plan.

Orthodontic care may not be covered if you begin treatment before you start a dental insurance plan. Be sure to get dental coverage before you start working with an orthodontist.

Some plans will only provide the level of benefit allowed for the least expensive way to treat a dental need, regardless of the decision made by you and your dentist as to the best treatment. Sometimes, special circumstances may be explained to the third-party payer to request an adjustment to this lower benefit allowance, but there is no guarantee that the third-party payer will alter its coverage. As in the case of exclusions, patients should base treatment decisions on their dental needs, not on their dental benefit plan.

It is common for dental plans to exclude treatment that is covered under the company’s medical plan. Some plans, however, go on to exclude or discourage necessary dental treatment such as sealants, pre-existing conditions, adult orthodontics, specialist referrals and other dental needs. Some also exclude treatment by family members. Patients need to be aware of the exclusions and limitations in their dental plan but should not let those factors determine their treatment decisions.

Dental plan coverage for individuals is not commonly offered because dental needs are highly predictable. For example, you would not pay premiums for your dental coverage if the premiums were more expensive than the cost of the dental treatment you need. Since this is the case, insurance companies would stand to lose money (spend more on benefits than they receive in premiums) on every individual dental plan they write.

There are, however, a few companies that offer a form of dental benefits for individuals. Most of these plans are “referral plans” or “buyers’ clubs.” Under these types of plans, an individual pays a monthly fee to a third party in return for access to a list of dentists who have agreed to a reduced fee schedule. Payment for treatment is made from the patient directly to the dentist. The third party acts only in the capacity of matching the individual to the dentist. The dentist receives no payment from the third party other than in the form of referral of patients.

You should know how your plan is designed, since this can affect significantly the plan’s coverage and your out-of-pocket expense.

Some employers now offer more than one dental plan to their employees. In fact, the right to choose between two plans could be the law in your state. To understand and make decisions about your dental benefits, it is important to remember that plans are often very different. To make the best decision for you and your family, you should understand exactly how the different kinds of dental benefit plans work and how they derive their cost savings.

There are many ways to design a dental benefits plan. Although the individual features of plans may differ somewhat, the most common designs can be grouped into the following categories:

Direct Reimbursement programs reimburse patients a percentage of the dollar amount spent on dental care, regardless of treatment category. This method typically does not exclude coverage based on the type of treatment needed and allows the patients to go to the dentist of their choice.

“Usual, Customary and Reasonable” (UCR) programs usually allow patients to go to the dentist of their choice. These plans pay a set percentage of the dentist’s fee or the plan administrator’s “reasonable” or “customary” fee limit—whichever is less. These limits are the result of a contract between the plan purchaser and the third-party payer. Although these limits are called “customary,” they may or may not accurately reflect the fees that area dentists charge. There is wide fluctuation and lack of government regulation on how a plan determines the “customary” fee level.

Table or Schedule of Allowance programs determine a list of covered services with an assigned dollar amount. That dollar amount represents just how much the plan will pay for those services that are covered. Most often, it does not represent the dentist’s full charge for those services. The patient pays the difference.

Preferred Provider Organization (PPO) programs are plans under which contracting dentists agree to discount their fees as a financial incentive for patients to select their practices. If the patient’s dentist of choice does not participate in the plan, the patient will have a reduction or complete loss of benefits.

Capitation programs pay contracted dentists a fixed amount (usually on a monthly basis) per enrolled family or patient. In return, the dentists agree to provide specific types of treatment to the patients at no charge (for some treatments there may be a patient co-payment). The capitation premium that is paid may differ greatly from the amount the plan provides for the patient’s actual dental care.

Crossroads Dental Group

CONTACT FORM

    We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.

    Crossroads Dental Group

    CONTACT INFORMATION

    24231 Crenshaw Blvd. Suite E,
    Torrance CA, 90505

    Phone: 310-326-3657
    Fax: 310-326-4299
    Email: [email protected]

    Conveniently located on 24231 Crenshaw Blvd in Torrance, accessible via Lomita just past Costco or via Crenshaw near Home Depot.  If coming from the 405, it is generally better to take Crenshaw instead of Hawthorne.